Our goal in offering this product is to share what improved our lifestyle after fighting so long with incontinence. There are numerous items on the market, but most seemed too complicated, too expensive, or made only for bed-related incontinence problems. 

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If you have any problems in setting up or using the device, you can contact us for advice. We have been using this for well over a year and have had no issues of any kind, but in case you do, we're happy to help the best we can.